Symptom
While selecting a value from Combo box the mouse cursor gets locked or unable to select a value.
Environment
- Dashboard Design 4.0 SP2 Patch 9/Patch 10
- Flash Player ActiveX 10.1.53.64
- Ms Office 2010
Reproducing the Issue
- Open the Dashboard Design and Preview it.
- Try to select a value from the combo box.
- While scrolling the mouse cursor slowly down the combo box it disappears and looses the control due to which no selection is done as shown in Fig.1.
- It also sometimes locks down the mouse cursor and only the first selection remains in the combo box.
- However, it should work as shown in Fig.2.
Fig.1 Fig.2
Cause
Component Issue.
Resolution
Upgrade to Dashboard Design 4.0 SP2 Patch 13.
Keywords
KBA , BI-RA-XL , Obsolete: BusinessObjects Dashboards and Presentation Design , Problem
Product
SAP BusinessObjects Dashboards 4.0