SAP Knowledge Base Article - Public

1696449 - Web Intelligence Reports missing when trying to print Webi Document in BOE 3.1

Symptom

When creating a WebInteligence Report with multiple tabs (Multiple report tabs), we should be able to print  all the pages to either a standard printer or with a PDF creator. 

 

Environment

SAP BusinessObjects Enterprise 3.1 SP05

Reproducing the Issue

1. Create a Webi Report with more than 5 tabs (reports)
2. Attempt to print to any device, whether PDF or network printer.
3. Tab 6 will be blank, all others greater than 6 are completely missing.

Cause

A bug was detected where all pages after Page 5 are either missing or blank.

Resolution

This has been logged as a bug tracked in ADAPT01587023 .Planned fix is expected in SP5 FP1, scheduled for end of 2end quarter 2012.

See Also

 1624266 - Web Intelligence Reports missing when trying to print Webi Document in BOE 3.1

Keywords

WebI,tabs missing,printing,5 tabs,5 reports,Infoview,ADAPT01587023, WebIntelligence report,Edit mode. , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Bug Filed

Product

Crystal Reports 2008 V1