Symptom
- "Error - Internal Error DSLNormalUniverseServiceProviderL72" encountered when changing data source location in Crystal Reports for Enterprise
- Error on changing Audit Universe in CR for Enterprise sample Audit Reports
Environment
- SAP BusinessObjects BusinessIntelligence 4.0 Support Pack 2
- Crystal Reports for Enterprise 4.0 Support pack 2
Reproducing the Issue
- Create Audit Database in Oracle.
- Download sample Audit Universe and Reports for Oracle database from following SDN link in .biar format : http://scn.sap.com/docs/DOC-6175
- Import both .biar the files to Repository.
- Import Audit Universe and create a new connection in IDT pointing to Audit Database.
- Publish the connection.
- Change the connection of downloaded sample Universe to use connection created in step 4.
- Export .unx file to BO Enterprise with different name.
- Open any sample Audit Report and change the connection to new Universe.
- "Error - [Internal Error DSLNormalUniverseServiceProviderL72" is received.
Cause
The Table Qualifier indicated in the Data Foundation layer of the Universe is incorrect.
Resolution
- Open the .unx Universe using Information Design Tool (IDT).
- Open Data Foundation.
- Right click on tables and from context menu choose Change Qualifier.
- Browse to select the correct qualifier.
- You need to repeat this step for each table.
- Publish the universe to the Repository.
Keywords
DSLNormalUniverseServiceProviderL72, Audit, CR for Enterprise,Qualifier , KBA , BI-BIP-IDT , Information design tool , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem
Product
SAP Crystal Reports 2011