SAP Knowledge Base Article - Preview

1696809 - PCM: Error 80004002 in ModelBuilder or “No such interface supported” in Web Client

Symptom

 

  • ModelBuilder

    Error – EPM has failed to connect to the primary server. No such interface supported.

    Symptom-03.png


  • Web Client

    Error: 80004002

    Symptom-04.png


  • PCMError.LOG

    Error Code80880002, Your session has been manually terminated by an authorative user.

    Symptom-01.png


  • ALTransportErrors.LOG

    Invalid challenge response on socket server.

    Symptom-02.png

 

 


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Environment

Any of the following environment which is configured to run using the SOCKETS protocol and has been upgraded to a later service pack in the past.

  • BusinessObjects Profitability and Cost Management v 7 (EPM)
  • SAP BusinessObjects Profitability and Cost Management 7.5 (PCM)
  • SAP BusinessObjects Profitability and Cost Management 10.0 (PCM)

Product

SAP Profitability and Cost Management 10.0 ; SAP Profitability and Cost Management 7.0 ; SAP Profitability and Cost Management 7.5

Keywords

KBA , EPM-PCM , Profitability and Cost Management, EPO, PP, AA, Metify , Problem

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