Symptom
Error related to java is shown in Windows Server Event Viewer:
Faulting application name: java.exe, version: 6.0.170.4, time stamp: 0x4c3bb897
Faulting module name: awt.dll, version: 6.0.170.4, time stamp: 0x4c3bfa5f
Exception code: 0xc0000005
Fault offset: 0x00000000000d2210
Faulting process id: 0x18d8
Faulting application start time: 0x01cd02acbb34e126
Faulting application path: C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\sapjvm\bin\java.exe
Faulting module path: C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\sapjvm\jre\bin\awt.dll
Report Id: 7fdcf40a-6eae-11e1-a3b4-0050569f000d
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Environment
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SAP BUSINESS INTELLIGENCE (BI) PLATFORM 4.0 (SP02 Patch 8 through Patch 14)
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MICROSOFT WINDOWS SERVER 2008
Product
Keywords
bi4, bi40, bi41, xir4, xir40, xir41, xi4, xi40, xi41, JVM, , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Bug Filed
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