SAP Knowledge Base Article - Public

1699149 - Goods and Services Receipts Approval Process

Symptom

When you post a Goods and Services Receipt, the status is changed to In Approval instead of Released. You expect the manager of the employee responsible for the goods and services receipt to be the approver. But the Manager is unable to see the approval task in the work items.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Managing My Area work center.
  2. Select the Approvals view.
  3. The Goods and Services Receipt is not listed.

Resolution

The Goods and Services Receipt (GSR) approval task is routed to the manager of the cost object that is maintained at item level.

For example, the GSR is created with two line items: First line item is maintained with account assignment as Cost Center. Second line item is maintained with account assignment as Project Task

Then the approval task will be routed to the manager of the Cost Center and also the Person Responsible assigned in a Project.

See Also

 1947478 - Huge list of Persons Responsible Determined for an Approval Task

3325919 - How is approver determined in Goods receipt when account assignment has Service order or Sales order

Keywords

KBA , AP-GSP , Goods and Service Acknowledgement , How To

Product

SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1302 ; SAP Business ByDesign 1305 ; SAP Business ByDesign 1308 ; SAP Business ByDesign 1311 ; SAP Business ByDesign 1711