Symptom
- When printing a Crystal report in a web application, the Internet Explorer prompts to install the activeX print control.
- After installing, a small empty grey print dialog box is displayed and the report will not print.
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Environment
- Windows 7 64 bit
- Internet Explorer 64 bit
- BusinessObjects Enterprise
- Crystal Reports Server
Product
SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 ; SAP BusinessObjects Enterprise XI 3.1 ; SAP Crystal Reports, developer version for Microsoft Visual Studio
Keywords
KBA , BI-RA-CRV , SAP Crystal Reports Viewer , Problem
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