Symptom
- Error: "Server communication error occurred..."
- Unable to add a report created in Crystal Reports from the Central Management Console (CMC)
- When attempting to add a report created in Crystal Reports from the Central Management Console (CMC) or SAP BI LaunchPad, it fails with the error:
"Adding Crystal Report "<Report Name>.rpt" failed. A server communication error occurred.
All servers with kind rptappserver could be down or disabled by the administrator."
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Environment
- SAP BusinessObjects Business Intelligence Platform 4.1
- SAP BusinessObjects Business Intelligence Platform 4.2
- SAP BusinessObjects Business Intelligence Platform 4.3
- Crystal Reports 2013
- Crystal Reports 2016
- Crystal Reports 2020
Product
SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2
Keywords
CMC, CR, 2008 v1, 3.1 , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem
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