1702446 - Recipient receiving .JPEG thumbnail image, after uncheck the option “save Preview Image” in Crystal Designer

Recipient receiving .JPEG thumbnail image, after uncheck the option “save Preview Image” in Crystal Designer

• Crystal Reports 2011
• BI 4.0

1. Launch CR designer and create a simple Crystal Report File
2. Go to  File -> options -> reporting -> check the option "Save Preview Image" option 
3. Save the file to Enterprise
4. Login to Infoview
5. Select the Crystal report you just created and saved to enterprise
6. Click on "Send To" option and select the option as "Email"
7. The report would go the recipient’s email id mentioned in the Destination Job Server's properties.
   - The recipient receives email with the .JPEG thumbnail image file along with the Crystal Report (.rpt) file.
8. Open the same crystal report from the enterprise in CR Designer and uncheck "Save Preview Image" option
9. Save it to enterprise
10. Repeat Steps 4 to 7 above.

The recipients receives email with the .JPEG thumbnail image file along with the Crystal Report (.rpt) file.

The issue has been identified and logged under Problem Report ID ADAPT01383870

This issue has been addressed by BI 4 Feature Pack 3

Recipient receiving .JPEG thumbnail image, save preview image, Crystal Reports , KBA , BI-RA-CR-DSL , Crystal Reports on Data Semantic Layer , Bug Filed