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1702475 - Troubleshooting service sessions


  1. The EWA reports or other services are not being generated in your Solution Manager. Dumps are generated pointing to programs in any of the following namespaces: RDSVAS, /1AGS/ or /1CAGTF/.
  2. The report is processed, but some data is missing even though it is available for the report.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."



  • SAP Solution Manager 7.0 EHP 1
  • SAP Solution Manager 7.1
  • SAP Solution Manager 7.2


SAP Solution Manager 7.1 ; SAP Solution Manager 7.2


RDSVAS*, /1AGS/*, /1AGS/, RDSVAS, /1CAGTF/, SM:EXEC SERVICES, not processed.   , KBA , SV-SMG-SER , SAP Support Services , How To

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