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1702475 - Troubleshooting service sessions


"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

  1. The EWA reports or other services are not being generated in your Solution Manager. Dumps are generated pointing to programs in any of the following namespaces: RDSVAS, /1AGS/ or /1CAGTF/.
  2. The report is processed, but some data is missing even though it is available for the report.



  • Solution Manager 7.0 EHP 1.
  • Solution Manager 7.1.


SAP Solution Manager 7.1 ; SAP Solution Manager 7.2


RDSVAS*, /1AGS/*, /1AGS/, RDSVAS, /1CAGTF/, SM:EXEC SERVICES, not processed.   , KBA , SV-SMG-SER , SAP Support Services , How To

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