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1702475 - Troubleshooting service sessions

Symptom

  1. The EWA reports or other services are not being generated in your Solution Manager. Dumps are generated pointing to programs in any of the following namespaces: RDSVAS, /1AGS/ or /1CAGTF/.
  2. The report is processed, but some data is missing even though it is available for the report.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP Solution Manager 7.0 EHP 1
  • SAP Solution Manager 7.1
  • SAP Solution Manager 7.2

Product

SAP Solution Manager 7.1 ; SAP Solution Manager 7.2

Keywords

RDSVAS*, /1AGS/*, /1AGS/, RDSVAS, /1CAGTF/, SM:EXEC SERVICES, not processed.   , KBA , SV-SMG-SER , SAP Support Services , How To

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