Symptom
Process variant Project Processing - For Customer Projects, is not available under Project Types in Fine-Tunig.
Reproducing the Issue
- Go to the Business Configuration work center.
- Go to the Implementation project view.
- Select the relevant project and select the Open Activity List button.
- Go to the Fine Tune step.
- Select the activity Project Types and select the Open button.
- Find the Process Variant column.
Here, you notice that Process Variant Project Processing – For Customer Projects is not available for selection in the drop down list.
Cause
During scoping of Sales, Questions step, there is the question You use project-based service invoicing to invoice your customer projects. If you answered with 'NO', then the process variant 257-Project Processing – For Customer Projects will not be available for selection in the drop down list.
This question is read only and depends on the Sell Project - Based Services element of the scoping.
Hence, if the scoping element Sell Project - Based Services is selected, then the question You use project-based service invoicing to invoice your customer projects will automatically be answered with 'YES'.
You can sell project-based services.
Resolution
- Go to the Business Configuration work center.
- Go to the Overview view.
- Select the relevant project and press the Edit Project Scope button.
- Go to the Scoping step.
- In the Show field, select All Elements and press the Go button.
- Go to the Sales element, select Product and Service Portfolio for Sales , then select Sell Project-Based Services and tick the check box.
- Go to Questions step and in the Show field, select All Elements. Then press the Go button.
- Go to Sales, then go to Product and Service Portfolio for Sales, then to Sell Project-Based Services, under Questions for Sell Project-Based Services, find the question You use project-based service invoicing to invoice your customer projects. This question will automatically be answered with 'YES'.
Keywords
KBA , AP-CI , Customer Invoice Processing , How To