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1703930 - XI 3.1 - DeskI & Designer "(IRepoAccess::retrieveAuthModeInfos) Internal error: Unable to initialize the session manager.(hr=#0x8000ffff)". No authentication method available in ImportWizard


  • While starting Desktop Intelligence (DeskI) or Designer, a pop-up appear on top of the splash screen
(IRepoAccess::retrieveAuthModeInfos) Internal error: Unable to initialize the session manager.(hr=#0x8000ffff)
  • After Import Wizard have been started, going to the Source Environment page (second page), the drop-down list for authentication is empty
  • Checking the assert logs (logging disabled) of Import Wizard, the following error can be found
2012/04/03 07:50:57.214|>>|A| |  424|5968| |||||||||||||||assert failure: (.\infosessionmgr.cpp:357). (false : Cannot find an unused port between:6401 - 6403).
  • Checking the assert logs of Designer or DeskI, the errors below are referenced
2012/04/03 15:15:54.530|>>|A| | 5744|2632| |||||||||||||||assert failure: (..\ocaframework\ServiceMgrFactory.cpp:94). ((s_svcMgr != NULL) : s_svcMgr shouldn't be null when release).
2012/04/03 15:15:54.532|>>|A| | 5744|2632| |||||||||||||||assert failure: (.\encomsessionmgr.cpp:141). (false : Failed to initialize the session manager object successfully m_sessionManager).




  • Business Objects Enterprise (BOE) XI 3.1 (All versions)
  • XI 3.1 Client Tools
  • Windows (All versions)


SAP BusinessObjects Enterprise XI 3.1


KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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