Symptom
- While starting Desktop Intelligence (DeskI) or Designer, a pop-up appear on top of the splash screen
(IRepoAccess::retrieveAuthModeInfos) Internal error: Unable to initialize the session manager.(hr=#0x8000ffff) |
- After Import Wizard have been started, going to the Source Environment page (second page), the drop-down list for authentication is empty
- Checking the assert logs (logging disabled) of Import Wizard, the following error can be found
2012/04/03 07:50:57.214|>>|A| | 424|5968| |||||||||||||||assert failure: (.\infosessionmgr.cpp:357). (false : Cannot find an unused port between:6401 - 6403). |
- Checking the assert logs of Designer or DeskI, the errors below are referenced
2012/04/03 15:15:54.530|>>|A| | 5744|2632| |||||||||||||||assert failure: (..\ocaframework\ServiceMgrFactory.cpp:94). ((s_svcMgr != NULL) : s_svcMgr shouldn't be null when release). |
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Environment
- Business Objects Enterprise (BOE) XI 3.1 (All versions)
- XI 3.1 Client Tools
- Windows (All versions)
Product
SAP BusinessObjects Enterprise XI 3.1
Keywords
KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem
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