Symptom
While testing the portal connector, the error "Connection Failed" is returned. In the ccappcomp.log file the following error is displayed:
Apr 4, 2012 9:38:20 AM com.virsa.cc.comp.WS_GenricRTAInterface login
FINEST: Login =>
java.rmi.RemoteException: Service call exception; nested exception is:
java.lang.Exception: Incorrect content-type found 'text/html'
at com.virsa.cc.model.wsgenericrta.proxies.Config1BindingStub.login(Config1BindingStub.java:883)
at com.virsa.cc.model.wsgenericrta.proxies.Config1BindingStub.login(Config1BindingStub.java:892)
at com.virsa.cc.model.wsgenericrta.Request_CCRTAWSViDocument_login.execute(Request_CCRTAWSViDocument_login.java:89)
at com.virsa.cc.comp.WS_GenricRTAInterface.login(WS_GenricRTAInterface.java:275)
at com.virsa.cc.comp.wdp.InternalWS_GenricRTAInterface.login(InternalWS_GenricRTAInterface.java:1050)
at com.virsa.cc.comp.wdp.InternalWS_GenricRTAInterface$External.login(InternalWS_GenricRTAInterface.java:1133)
at com.virsa.cc.dataextractor.bo.DataExtractorSAPPORTAL.init(DataExtractorSAPPORTAL.java:94)
at com.virsa.cc.dataextractor.dao.DataExtractorFactory.getExtractor(DataExtractorFactory.java:152)
OR
SEVERE: Cannot get data extractor for. Reason:PORTAL/PORTAL
com.virsa.cc.dataextractor.dao.DataExtractorException: Cannot get data extractor for. Reason:PORTAL/PORTAL
at com.virsa.cc.dataextractor.dao.DataExtractorFactory.getExtractor(DataExtractorFactory.java:158)
at com.virsa.cc.dataextractor.bo.ConnectorUtil.testConnection(ConnectorUtil.java:55)
at com.virsa.cc.comp.CreateSystem.onActionTestConnection(CreateSystem.java:1728)
at com.virsa.cc.comp.wdp.InternalCreateSystem.wdInvokeEventHandler(InternalCreateSystem.java:281)
at com.sap.tc.webdynpro.progmodel.generation.DelegatingView.invokeEventHandler(DelegatingView.java:87)
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Environment
GRC Access Control 5.3
Product
Keywords
risk analysis and remediation, grc, governance risk and compliance, connection test, web service , KBA , GRC-SAC-ARA , Access Risk Analysis , Problem
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