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1705370 - Problems accessing users, groups, AD, LDAP, and SAP plugins when large number of users exist in BI 4.0 SP2


  • These problems can start with as little as 20,000 users but get much worse when total # goes over 50,000 we have had issues reported with less
  • The problem exists in BI 4.0 SP2
  • Removing the group will eventually resolve the problems
  • Creates other general performance issues with BI 4
  • Error "java.lang.nullpointerexception" waiting for AD plugin or actions related to AD groups and users
  • Problem can occur with AD, SAP, LDAP, enterprise, and all user types
  • Issue was extremely complex and could not be resolve on patch so upgrade to SP4 or higher is required.



  • SAP Business Intelligence XI 4
  • Windows Active Directory


SAP BusinessObjects Enterprise XI 3.1


zie feature pack fp3 slow ADAPT ADAPT01629068 0162906701629068 1629067 1629068 , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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