SAP Knowledge Base Article - Public

1706153 - Crystal Reports user interface does not redraw

Symptom

Crystal Reports user interface does not redraw while reading data from the database

Environment

  • Crystal Reports 2008
  • Windows Server 2003
  • Windows XP

Reproducing the Issue

  1. Launch Internet Explorer and Maximize the Window.
  2. Launch Crystal Reports 2008 and Maximize the Window.
  3. Open and Refresh a report that takes several seconds to retrieve the data.
  4. While it is refreshing Alt-Tab to Internet Explorer and the Alt-Tab back to Crystal Reports 2008.
  5. Notice that Crystal Reports 2008 does not redraw so you still see Internet Explorer

Cause

The issue has been identified and logged under Problem Report ID ADAPT01569440

Resolution

This issue is scheduled to be addressed in Service Pack 6. However, this is on a best endeavour basis and not a guarantee of delivery in this release. The targeted Fix Pack/Service Pack may change without prior notification.

Keywords

  • ADAPT01569441
  • refresh
  • re-draw
  • redraw
  • screen
  • reading data
, KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Bug Filed

Product

Crystal Reports 2008 V1