SAP Knowledge Base Article - Preview

1706725 - Error: 'Failed to open the connection', when refreshing a report based of a Universe in Crystal Reports

Symptom

  • Error: 'Failed to open the connection.'
  • Refreshing a report generate the error.
  • When attempting to refresh a report based of a Universe in Crystal Reports, it fails with the following error:
    •  
    • "Failed to open the connection.
    •  Details: Update of the SQL command from the Universe failed.
    •  This report cannot be refreshed unless the SQL command is updated from the Universe."
    •  
  • The same report used to refresh successfully before the Universe was modified.


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Environment

  • SAP Crystal Reports 2008
  • SAP Crystal Reports 2011
  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016

Product

Crystal Reports 2008 V1 ; SAP Crystal Reports 2011 ; SAP Crystal Reports 2013 ; SAP Crystal Reports 2016

Keywords

CR , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

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