SAP Knowledge Base Article - Preview

1706729 - Error:"Account information not recognized... User credential validation cannot continue" while logging with SAP authentication in BI 4.0


  • Unable to login using SAP credentials into Central Management console or BI Launchpad.
  • Error:"Account information not recognized: No SAP system was passed. User credential validation cannot continue".



  • SAP BusinessObjects Business Intelligence (BI) 4.0 Support Pack 2
  • SAP Netweaver 7.0


SAP BusinessObjects Business Intelligence platform 4.0


 Netweaver, valid ,mapped, user, unable, failed, auth , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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