SAP Knowledge Base Article - Preview

1707229 - VAR: Customer field is not editable when creating an Incident of type SMIV

Symptom

  • Customer field is not editable when creating an Incident of type SMIV
  • If you try to save, the error “Enter Sold-To Party” is shown


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Environment

  • SAP Solution Manager 7.1
  • ST 701 SP01 – SP05

Product

SAP Solution Manager 7.1

Keywords

SM_CRM, SMIV, Sold-To Partner, Customer field, not editable , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

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