SAP Knowledge Base Article - Public

1707232 - Localized Developer Help Library does not install on localized Visual Studio 2010

Symptom

  • Installing localized Developer Help Library on a localized Visual Studio 2010
  • The installed Developer Help Library is always English

Environment

  • Crystal Reports for Visual Studio 2010
  • Visual Studio 2010

Reproducing the Issue

  1. Prepared a Non-EN Windows machine (e.g.; JPN, CHS, etc.)
  2. Install JPN Visual Studio 2010
  3. Configure the help library: open Manage Help Settings from VS2010(CTRL+F1, then press "M"), select Local Content Location(default setting is OK)
  4. On settings, select "I want to use local help"
  5. Install Crystal Reports for Visual Studio 2010
  6. Open Manage Help Settings from VS2010(CTRL+F1, then press "M")
  7. Select "Remove content" - Crystal Report help item is not present

Cause

  • The issue has been escalated for a resolution
  • Reference ADAPT01490871

Resolution

Keywords

CR2010 2010 CR4VS2010 CR4VS VS2010 NET2010 Crystal Reports for .NET Framework 4.0 crforvs 13 , KBA , BI-DEV-NET-SDK , .NET SDK / COM SDK , Bug Filed

Product

SAP Crystal Reports, developer version for Microsoft Visual Studio