SAP Knowledge Base Article - Public

1707818 - Part of the Material Description as Key Words Cannot Search Out the Material


As a Chinese customer, you have a material with the description 'AA-BB-CC-DD', however, you cannot use the key words 'AA-BB' or 'BB-CC' or 'CC-DD' to search out the material.


SAP Business ByDesign

Reproducing the Issue

  1. Go to the Product Portfolio work center.
  2. Go to the Products view.
  3. Go to the By Material sub view.
  4. Use the key words 'BB-CC' to search out the material 'AA-BB-CC-DD', but fails.


Generally, the issue is due to that Chinese '—' is not the same as English '-' in the system though they look remarkably similar.


The original '—' which is used in the material description should be selected in the key words to search for the material.


KBA , SRD-SRM-PRP , Product Portfolio , How To


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