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SAP Knowledge Base Article - PreviewSymptom
- Opening a report via an OpenDocument link returns the error: "An error has occurred: Could not find the document."
- In some cases, the same user is also unable to open the same report directly through BI Launchpad or CMC.
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Environment
- SAP BusinessObjects Business Intelligence Platform 4.x/2025
- All supported operating systems
Product
SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2
Keywords
OpenDocument, open, document, link, view, demand, report, access, right, folder, security, principals, CMC, BILP, BI , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem
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