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1711153 - CMS crashes requiring SIA restart with SAP Authentication


  • CMS crashes when trying to logon to Infoview with SAP Authentication
  • CMS crashes when trying to set Universe Security in CMC
  • In Windows Event viewer, the following errors occur:
    • Server Intelligence Agent: server SERVER.CentralManagementServer stopped unexpectedly.
    • Server Intelligence Agent: server SERVER.CentralManagementServer is considered failed because it has stopped 5 time(s) within 60 minute(s). Please restart this server.
    • Server Intelligence Agent has failed to initialize. The port number is likely in use. Please confirm that your Server Intelligence Agent port number is not in use by another program.The following
  • The following errors appear in CMC SAP Authentication window:
    • JCO.classInitialize(): Could not load middleware layer '' JCO.nativeInit(); Could not initialize dynamic link library sapjcorfc [C:\Windows\SysWOW64\sapjcorfc.dll: Can't find dependent libraries].
    • An error has occurred: org.apache.jasper.JasperException



  • Business Objects Enterprise XI 3.1
  • SAP Authentication
  • Windows Server 2008


SAP BusinessObjects Enterprise XI 3.1


KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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