SAP Knowledge Base Article - Preview

1711481 - BOE Services are not running after AIX upgrade from 5.3 to 6.1, in BOE XI 3.1.

Symptom

  • BOE Services are not running after AIX upgrade from 5.3 to 6.1.
  • WEBI does not start gives of following errors:

sapserverdb09:root:/home/root> /usr/webiadm/exploit/startwebi.ksh
20120420181850 : Check if DB is UP (WEBI)
20120420181850 : DB is UP (WEBI) : OK
20120420181850 : Check if DB LISTENER is UP (WEBI)
20120420181850 : DB LISTENER is UP (WEBI) : OK
20120420181850 : Start of all WEBI servers
[YOU HAVE NEW MAIL]
Unknown version of AIX
startservers: Unknown Architecture, cannot set environment
20120420181851 : Waiting 240 s
20120420182251 : Process SIA.CentralManagementServer not started : retryto start
[YOU HAVE NEW MAIL]
Unknown version of AIX
ccm.sh: Unknown Architecture, cannot set environment
20120420182451 : Verify if the process SIA.CentralManagementServer is started
20120420182451 : Process SIA.CentralManagementServer doesn t start : seethis problem : ERROR


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Environment

  • BusinessObjects Enterprise (BOE) XI 3.1
  • AIX 5.3 and 6.1

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

Failed, services, unable, disable, enable , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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