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1711629 - When trying to login to LCM get error message LMS 00022

Symptom

When trying to login to Life Cycle manager get the following error message:

A general exception occured in LCM Application. Please refer to the stack trace for more information.(LMS 00022)
com.crystaldecisions.sdk.exception.SDKServerException: Could not open the file

\\FILESTORE LOCATION\FileStore\Input\a_000\015\000\3840\lcm.admin.config.properties.
cause:com.crystaldecisions.enterprise.ocaframe work.idl.OCA.oca_abuse:
IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2 detail:Could not open the
file
\\USNCDV2BISTT1V\FileStore\Input\a_000\015\000\3840\lcm.admin.config.properties. The server supplied the following details: OCA_Abuse exception 6402 at [.\osca_fs_impl.cpp : 426] 46405
{
\\FILESTORE LOCATION\FileStore\Input\a_000\015\000\3840\lcm.admin.config.properties} at
com.crystaldecisions.sdk.exception.SDKServerException.map
(SDKServerException.java:113) at
com.crystaldecisions.sdk.exception.SDKException.map
(SDKException.java:198) at
com.crystaldecisions.sdk.occa.filerepository.internal.FileRepositoryObject.download(FileRepositoryObject.java:259) at
com.crystaldecisions.sdk.occa.infostore.internal.RemoteFile.download_aroundBody4(RemoteFile.java:142) at
com.crystaldecisions.sdk.occa.infostore.internal.RemoteFile.download_aroundBody5$advice(RemoteFile.java:42) at
com.crystaldecisions.sdk.occa.infostore.internal.RemoteFile.download..........


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Environment

Tomcat 6

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

LMS 00022, lcm.admin.config.properties, login to LCM , KBA , BI-BIP-LCM , Lifecycle Management Console - Promotion mgmt, Version mgmt , Problem

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