1711709 - How to Re-authorize Sales Order

You have a sales order XYZ(XYZ represents the ID of sales order) is pre-authorized which means the sales order is in Authorized status. You  want to re-authorized the sales order.

1. Go to the Sales Order work center
2. Show All Sales Order and Find Sales Order XYZ

You find the sales order XYZ in Authorized status. And you want to re-authorize the sales order.

This is the expected system behavior.

1. Go to the Sales Order work center
2. Find Sales Order XYZ and choose Edit
3. Go to the View All extension
4. Choose Items tab
5. Manually change the Quantity in the sales order (for example,if the initial Quantity is 6 change it into 4)
6. Go to the General tab you will find the Authorization Status changes into:Check Pending
7. Now go back to Items tab and manually change the Quantity into the initial number(changed Quantity as 6 in this case)
8. Go to the General tab and authorize the sales order by selecting Check Authorization button

KBA , AP-SLO , Sales Order Processing , How To

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