Symptom
You have a sales order XYZ(XYZ represents the ID of sales order) is pre-authorized which means the sales order is in Authorized status. You want to re-authorized the sales order.
Reproducing the Issue
- Go to the Sales Order work center
- Show All Sales Order and Find Sales Order XYZ
You find the sales order XYZ in Authorized status. And you want to re-authorize the sales order.
Cause
This is the expected system behavior.
Resolution
- Go to the Sales Order work center
- Find Sales Order XYZ and choose Edit
- Go to the View All extension
- Choose Items tab
- Manually change the Quantity in the sales order (for example,if the initial Quantity is 6 change it into 4)
- Go to the General tab you will find the Authorization Status changes into:Check Pending
- Now go back to Items tab and manually change the Quantity into the initial number(changed Quantity as 6 in this case)
- Go to the General tab and authorize the sales order by selecting Check Authorization button
Keywords
KBA , AP-SLO , Sales Order Processing , How To
Product
SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1302 ; SAP Business ByDesign 1305 ; SAP Business ByDesign 1308 ; SAP Business ByDesign 1702 ; SAP Business ByDesign 1711 ; SAP Business ByDesign feature pack 3.0 ; SAP Business ByDesign feature pack 4.0