1712348 - XI 3.1 : WIJ 20003 error in WRC and WIH 00013 error in InfoView when moving to the next page of some WebI reports

• Since installing Service Pack 5 or Fix pack 4.1 moving from page to page in some WebIntelligence report in Rich Client or InfoView, generates an error. The report then switch to structure mode.
• Infoview  error generated 'Invalid Session .Please close your browser and logon again (WIH 00013)' when opening and going through the pages of some WebI reports after install of SP5.
• WebI rich client  error generated 'unable to get the first page of the current report WebI will switch to structure view WIJ 20003'

Version:null Stack trace: java.lang.RuntimeException: Empty result at com.businessobjects.wp.tc.result.ResultXmlReport.displayPages(Unknown Source) at com.businessobjects.wp.tc.TCMain.updateXmlDocument(Unknown Source) at com.businessobjects.wp.tc.TCMain.updateXmlDocument(Unknown Source) at com.businessobjects.wp.tc.TCMain.errorOnResultPage(Unknown Source) at com.businessobjects.wp.tc.TCMain.refreshPage(Unknown Source) at com.businessobjects.wp.tc.TCMain.getNextPreviousPage(Unknown Source) at com.businessobjects.wp.tc.TCStructurePanel.actionPerformedSpecific(Unknown Source) at com.businessobjects.wp.tc.TCMainPanel.actionPerformed(Unknown Source) at javax.swing.AbstractButton.fireActionPerformed(Unknown Source) at javax.swing.AbstractButton$Handler.actionPerformed(Unknown Source) at javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source) at javax.swing.DefaultButtonModel.setPressed(Unknown Source) at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(Unknown Source) at com.jidesoft.plaf.basic.BasicJideButtonListener.mouseReleased(Unknown Source) at java.awt.AWTEventMulticaster.mouseReleased(Unknown Source) at java.awt.Component.processMouseEvent(Unknown Source) at javax.swing.JComponent.processMouseEvent(Unknown Source) at java.awt.Component.processEvent(Unknown Source) at java.awt.Container.processEvent(Unknown Source) at java.awt.Component.dispatchEventImpl(Unknown Source) at java.awt.Container.dispatchEventImpl(Unknown Source) at java.awt.Component.dispatchEvent(Unknown Source) at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source) at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source) at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source) at java.awt.Container.dispatchEventImpl(Unknown Source) at java.awt.Window.dispatchEventImpl(Unknown Source) at java.awt.Component.dispatchEvent(Unknown Source) at java.awt.EventQueue.dispatchEvent(Unknown Source) at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source) at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source) at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source) at java.awt.EventDispatchThread.pumpEvents(Unknown Source) at java.awt.EventDispatchThread.pumpEvents(Unknown Source) at java.awt.EventDispatchThread.run(Unknown Source)'

SAP Business Objects Enterprise XI 3.1 SP5 or SP4 FP 4.1

01634227, 1634227 , KBA , BI-RA-WBI , Web Intelligence , Bug Filed