SAP Knowledge Base Article - Preview

1713249 - Account Information Not Recognized: Invalid username or password. (FWB 00007) (FWM 00007)

Symptom

  • Authentication with Active Directory using LDAP is configured successfully.
  • A LDAP group is mapped and the list of users retrieved.
  • When a user from the AD tries to authenticate using his AD account and password, the following error is displayed: Account Information Not Recognized: Invalid username or password. If your account is under any root other than DC=example, DC=com, you must enter your DN. (FWB 00007) (FWM 00007)


Read more...

Environment

  • Business Objects 3.1 Service pack 3/SAP BusinessObjects Business Intelligence Platform 4.x
  • Tomcat 5.5
  • Microsoft Windows Server
  • LDAP server: Microsoft Active Directory

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

(FWB 00007) (FWM 00007), FWB 00007, FWM 00007, Account Information Not Recognized: Invalid username or password, LDAP users unable to login, LDAP , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.