Symptom
After CRM 7.0 EHP1 upgrade, the Inbox work center does not appear any more in CRM Interaction Center which was there before the upgrade.
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Environment
- SAP enhancement package 1 for SAP CRM 7.0
- SAP enhancement package 2 for SAP CRM 7.0
- SAP enhancement package 3 for SAP CRM 7.0
Product
SAP enhancement package 1 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 3 for SAP CRM 7.0
Keywords
authorization, ICCMP_INBOX, InboxWindow, navigation bar , KBA , CRM-IC-UNI , Agent Inbox , Problem
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