1714230 - How to download Crystal Reports for Enterprise?

• Unable to find Crystal Reports for Enterprise download.
• Where can we download Crystal Reports for Enterprise from?
• Where are the latest Support Packs and Patches for Crystal Reports for Enterprise?
• Where are the product updates, or product maintenance for Crystal Reports for Enterprise?
                 
• Important Note 
  Crystal Reports for Enterprise will be removed from the next version of SAP BusinessObjects Business Intelligence, see the following SAP Knowledge Base Article for more details:  
  
   3032096 - Statement of direction for Crystal Reports and Crystal Reports for Enterprise        

• SAP Crystal Reports for Enterprise 4.1
• SAP Crystal Reports for Enterprise 4.2   
• SAP Crystal Reports for Enterprise 4.3   

• Downloads for Crystal Reports for Enterprise installation and product updates are available on the SAP Download Software website, under the SAP BusinessObjects Business Intelligence Platform:
     
• Crystal Reports for Enterprise 4.3
• Full Installations and Upgrades
• Support Packs and Patches 
           
• Crystal Reports for Enterprise 4.1, 4.2   ( Unsupported versions )
• Support Packs and Patches
    
                             
• To download Crystal Reports for Enterprise 4.3:
      
• Installations and Upgrades
  Full product installation.
       
1. Go to the website: SAP Download Software
      
2. Login with your SAP User ( S-User ID )      

3. In SAP Download Software, under the tab: "INSTALLATIONS & UPGRADES", select:

• By Category
• Analytics Solutions
• SBOP BUSINESS INTELLIGENCE PLATFORM (SBOP ENTERPRISE)       
• SBOP BI PLATFORM (ENTERPRISE)
• Select the desired product version.   ( For example: SBOP BI PLATFORM 4.3 )
• Select the product version again.
• CR FOR ENTERPRISE
    
4. It will display a list of available downloads for Crystal Reports for Enterprise.
      
                                                         
• Support Packs and Patches
  All the Support Packs and Patches can be used to update Crystal Reports for Enterprise, as well as to perform a full product installation.
         
1. Go to the website: SAP Download Software
       
2. Login with your SAP User ( S-User ID )
      
3. In SAP Download Software, under the tab: "SUPPORT PACKAGES & PATCHES", select:
     
• By Category
• Analytics Solutions
• SBOP BUSINESS INTELLIGENCE PLATFORM (SBOP ENTERPRISE)       
• SBOP BI PLATFORM (ENTERPRISE)
• Select the desired product version.   ( For example : SBOP BI PLATFORM 4.3 )
• CR FOR ENTERPRISE                       ( For example : CR FOR ENTERPRISE 4.3 )
                
4. It will display a list of the available Support Packages and Patches to downloads for Crystal Reports for Enterprise.     
    
                
• To download Crystal Reports for Enteprise 4.1, 4.2 :  ( Unsupported Versions )
     
• To download a version of Crystal Reports for Enterprise that is no longer supported:
  Important Note: There is no full product download for unsupported versions of Crystal Reports for Enterprise, only the latest product updates.
         
1. Go to the website: SAP Download Software
         
2. Login with your SAP User ( S-User ID )
     
3. In SAP Software Downloads, under "SUPPORT PACKAGES & PATCHES", select:
      
• Archived by Alphabetical Index (A-Z)
• B 
     
4. In the page "Archive - B", scroll down, and select: 
       
• SBOP BI PLATFORM (FORMER SBOP ENTERPRISE)
• SBOP BI PLATFORM (ENTERPRISE)
• Select the desired version.    ( For example: SBOP BI PLATFORM 4.2 )
• CR FOR ENTERPRISE            ( For example: CR FOR ENTERPRISE 4.2 )     
       
5. It will display a list of the available Support Packages and Patches to downloads for Crystal Reports for Enterprise.            
   
            
• Note:
  If you have any questions or issues downloading Crystal Reports for Enterprise, create a case under the component: XX-SER-FORME, and include any error you receive, or a screenshot if the package isn't available.

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SAP Crystal Reports 2013 ; SAP Crystal Reports 2016 ; SAP Crystal Reports 2020