Symptom
- Unable to find Crystal Reports for Enterprise download.
- Where can we download Crystal Reports for Enterprise from?
- Where are the latest Support Packs and Patches for Crystal Reports for Enterprise?
- Where are the product updates, or product maintenance for Crystal Reports for Enterprise?
- Important Note
Crystal Reports for Enterprise will be removed from the next version of SAP BusinessObjects Business Intelligence, see the following SAP Knowledge Base Article for more details:
3032096 - Statement of direction for Crystal Reports and Crystal Reports for Enterprise
Environment
- SAP Crystal Reports for Enterprise 4.1
- SAP Crystal Reports for Enterprise 4.2
- SAP Crystal Reports for Enterprise 4.3
Resolution
- Downloads for Crystal Reports for Enterprise installation and product updates are available on the SAP Download Software website, under the SAP BusinessObjects Business Intelligence Platform:
- Crystal Reports for Enterprise 4.3
- Crystal Reports for Enterprise 4.1, 4.2 ( Unsupported versions )
- To download Crystal Reports for Enterprise 4.3:
- Installations and Upgrades
Full product installation.
- Go to the website: SAP Download Software
- Login with your SAP User ( S-User ID )
-
In SAP Download Software, under the tab: "INSTALLATIONS & UPGRADES", select:
- By Category
- Analytics Solutions
- SBOP BUSINESS INTELLIGENCE PLATFORM (SBOP ENTERPRISE)
- SBOP BI PLATFORM (ENTERPRISE)
- Select the desired product version. ( For example: SBOP BI PLATFORM 4.3 )
- Select the product version again.
- CR FOR ENTERPRISE
- It will display a list of available downloads for Crystal Reports for Enterprise.
- Support Packs and Patches
All the Support Packs and Patches can be used to update Crystal Reports for Enterprise, as well as to perform a full product installation.
- Go to the website: SAP Download Software
- Login with your SAP User ( S-User ID )
- In SAP Download Software, under the tab: "SUPPORT PACKAGES & PATCHES", select:
- By Category
- Analytics Solutions
- SBOP BUSINESS INTELLIGENCE PLATFORM (SBOP ENTERPRISE)
- SBOP BI PLATFORM (ENTERPRISE)
- Select the desired product version. ( For example : SBOP BI PLATFORM 4.3 )
- CR FOR ENTERPRISE ( For example : CR FOR ENTERPRISE 4.3 )
- It will display a list of the available Support Packages and Patches to downloads for Crystal Reports for Enterprise.
- To download Crystal Reports for Enteprise 4.1, 4.2 : ( Unsupported Versions )
- To download a version of Crystal Reports for Enterprise that is no longer supported:
Important Note: There is no full product download for unsupported versions of Crystal Reports for Enterprise, only the latest product updates.
- Go to the website: SAP Download Software
- Login with your SAP User ( S-User ID )
- In SAP Software Downloads, under "SUPPORT PACKAGES & PATCHES", select:
- Archived by Alphabetical Index (A-Z)
- B
- In the page "Archive - B", scroll down, and select:
- SBOP BI PLATFORM (FORMER SBOP ENTERPRISE)
- SBOP BI PLATFORM (ENTERPRISE)
- Select the desired version. ( For example: SBOP BI PLATFORM 4.2 )
- CR FOR ENTERPRISE ( For example: CR FOR ENTERPRISE 4.2 )
- It will display a list of the available Support Packages and Patches to downloads for Crystal Reports for Enterprise.
- Note:
If you have any questions or issues downloading Crystal Reports for Enterprise, create a case under the component: XX-SER-FORME, and include any error you receive, or a screenshot if the package isn't available.
Keywords
SMP, Where is CRE?, Where is CR4Ent?, CRFE, CR4E, CR For Enterprise Go to the website: SAP Download Software , KBA , BI-RA-CRE , Crystal Reports for Enterprise , How To
Product
SAP Crystal Reports 2013 ; SAP Crystal Reports 2016 ; SAP Crystal Reports 2020