SAP Knowledge Base Article - Preview

1714248 - 30270 "getblob" error and/or duplicate prompts appear when opening a WebIntelligence report set with "refresh on open" in the PDF viewer in InfoView


When opening a WebIntelligence that is set to "refresh on open" report in the PDF viewer within InfoView, "getblob" 30270 errors sometimes appear and/or duplicate prompts are displayed.


duplicate prompts

Issues do not appear every time, but they do appear whenever a new WebIntelligence report is opened in IE.

Subsequent views of the same report may open and refresh without any problems.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



  • SAP Business Objects XI3.1
  • Service Pack 5
  • WebIntelligence


SAP BusinessObjects Enterprise XI 3.1


XI3.1, 3.1, BOE, WebIntelligence, Web, Intelligence, Webi, view, PDF, InfoView, open, 30270, getblob, duplicate, prompt, refresh, open, ADAPT01634991, ADAPT01634992, 01634991, 01634992 , KBA , BI-RA-WBI , Web Intelligence , Bug Filed

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