Symptom
- Error: 'The Database connector crdb_bwquery.dll could not be loaded'
- Reports created using the BW Query driver does not run in Crystal Reports anymore.
- The same report refreshed successfully before upgrading to the latest version of Crystal Reports.
- Newly created reports in Crystal Reports using the SAP BW MDX Query Driver refresh successfully.
- When attempting to refresh a report based on an SAP BW BEx Query in Crystal Reports, it fails with the error:
'Failed to load database information.
Details: The Database connector crdb_bwquery.dll could not be loaded'
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Environment
- SAP Crystal Reports 2011
- SAP Crystal Reports 2013
- SAP Crystal Reports 2016
- SAP Crystal Reports 2020
- SAP BW 7.4
- SAP BW 7.5
Product
SAP Crystal Reports 2011 ; SAP Crystal Reports 2013 ; SAP Crystal Reports 2016 ; SAP Crystal Reports 2020
Keywords
crdb_bwquery.dll, CR 2011 database error, SAP BW MDX Query Driver, SAP BW Query Driver , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , BI-BIP , Business intelligence platform , Problem
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