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1716524 - Error: "Malformed xml request : missing method name (8004373E)" when scheduling DeskI documents with "Administrator" user


  • Error occurs when scheduling any Desktop Intelligence (DeskI) documents, however all Web Intelligence (WebI) documents are scheduling successfully.
  • Error Message: "malformed xml request : missing method name (8004373E)".
  • Only occurs for the "Administrator" user.




  • BusinessObjects Enterprise XI R2
  • BusinessObjects Enterprise XI 3.1 SP5



SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Enterprise XI ; SAP BusinessObjects Enterprise XI 3.0 ; SAP BusinessObjects Enterprise XI 3.1


Desktop Intelligence, DeskI, schedule failed, fail, administrator, , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP , Business intelligence platform , Problem

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