1717064 - Crystal Report publicationfails with "class com.crystaldecisions.proxy.remoteagent.GenericRequest:java.net.URLClassLoader incompatible with class com.crystaldecisions.sdk.occa.report.lib.PropertyBag:java.net.URLClassLoader (CRS 300003) (FBE60502)" error

• Crystal Report publication fails with the following error

"Scheduling document job "<publication name>" (ID:<PUB ID>.) failed: class com.crystaldecisions.proxy.remoteagent.GenericRequest:java.net.URLClassLoader incompatible with class com.crystaldecisions.sdk.occa.report.lib.PropertyBag:java.net.URLClassLoader (CRS 300003) (FBE60502)"

• Publication parameters
  • Source document: Crystal Report with a subreport
  • Dynamic recipients based on a simple Web Intelligence report
  • Personalisation based on dynamic recipients
  • Recipient delivery rules
• Publication result:
  • Success for dynamic recipients who have data in the source document
  • Fail with the above error if any dynamic recipients without data in the source document are used
• The source document can be run/scheduled successfully on its own, outside of the publication
• Remove the subreport from the source document and the publication will run successfully with the same parameters

• Business Intelligence BI4.0 SP2 FP2.9
• Crystal Reports for Enterprise SP2 FP2.9

incompatible class, CR4E, publication, Crystal Report, subreport, delivery rules, dynamic recipients , KBA , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , Bug Filed