SAP Knowledge Base Article - Preview

1717713 - Viewing a Crystal Report or Web Intelligence document in a new window results in a blank browser window


  • Viewing a Web Intelligence or Crystal Reports document in BI Launchpad via the Weblogic plugin for Apache displays only a blank browser window and the viewer doesn’t load
  • When you connect directly to Weblogic, this is not an issue
  • The problem only occurs when the document viewing location preference is set to “In multiple full screen browser windows, one window for each document”



SAP Business Intelligence Platform 4.0 SP02


SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 ; SAP BusinessObjects Business Intelligence platform 4.1


empty viewer ADAPT01635366 src viewerFrame AnalyticalReporting , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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