SAP Knowledge Base Article - Preview

1717713 - Viewing a Crystal Report or Web Intelligence document in a new window results in a blank browser window

Symptom

  • Viewing a Web Intelligence or Crystal Reports document in BI Launchpad via the Weblogic plugin for Apache displays only a blank browser window and the viewer doesn’t load
  • When you connect directly to Weblogic, this is not an issue
  • The problem only occurs when the document viewing location preference is set to “In multiple full screen browser windows, one window for each document”


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Environment

SAP Business Intelligence Platform 4.0 SP02

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 ; SAP BusinessObjects Business Intelligence platform 4.1

Keywords

empty viewer ADAPT01635366 src viewerFrame AnalyticalReporting , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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