SAP Knowledge Base Article - Preview

1719241 - IS-U transaction EG35: not able to remove a device from a blocked installation - error message EH497

Symptom

  • In IS-U transaction EG35 it is not possible to remove a device from a blocked installation.
  • You get error message "Device action not possible, since device or installation is disconnected - EH497".


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Environment

  • Release: SAP R/3 4.6C and following
  • SAP IS-U/CCS - Industry Solution for Utilities / Customer Care & Service

Keywords

Gerät, Geräteausbau, Ausbau, gesperrte Anlage, Geräteaktion ist nicht möglich, da Gerät bzw. Anlage gesperrt ist, , KBA , IS-U-DM-DI , Device Installation , IS-U-DM , Device Management , Problem

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