SAP Knowledge Base Article - Preview

1719645 - Introscope Webview Console UI fails with HTTP Error 500 : java.lang.IncompatibleClassChangeError - Introscope Enterprise Manager

Symptom

After upgrading Wily Enterprise Manager to version 9 the following error is shown when accessing Introscope Webview:

HTTP ERROR: 500
java.lang.IncompatibleClassChangeError: Class com.sun.org.apache.xerces.internal.dom.DeferredElementNSImpl
does not implement the requested interface org.w3c.dom.Node

ISerror.jpg

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


Read more...

Environment

Introscope Enterprise Manager 9

Keywords

java.lang.IncompatibleClassChangeError, javax.servlet.jsp.JspException, HTTP Error 500, Console, Introscope EM 9.1, problem accessing /webview/console.do., class com.sun.org.apache.xerces.internal.dom.DeferredElementNSImpl does not implement the requested interface , KBA , XX-PART-WILY , Introscope by CA Technologies , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.