SAP Knowledge Base Article - Preview

1719892 - Error "c3_core_error_ja_504" occurs when refreshing Web Intelligence documents in BI 4.0 Launchpad

Symptom

  • Error "c3_core_error_ja_504" occurs when users refresh the Web Intelligence documents
  • Error occurs for the users who have "View On Demand" rights for the Web Intelligence application but does not occur for Administrators group users
  • "CheckAccessRights failed" error is output in the trace log of Web Intelligence Processing Server

 


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Environment

  • SAP Business Intelligence (BI) Platform 4.0
  • BI Launchpad

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

WebI, security, BI4.0, BI4.1, refresh data , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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