SAP Knowledge Base Article - Public

1722465 - Only 65,000 rows displays when exporting to MS Excel format from Crystal Reports

Symptom

  • Missing records.
  • Not all the data are exported to MS Excel.
  • When exporting a report that contains a large number of records from Crystal Reports to MS Excel, it only export up to 65,000 rows.
  • How to export a report with more than 65,535 rows and 255 columns from Crystal Reports?

Environment

  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016
  • SAP Crystal Reports 2020
       
  • SAP Crystal Reports for Enterprise 4.1
  • SAP Crystal Reports for Enterprise 4.2
  • SAP Crystal Reports for Enterprise 4.3
         
  • SAP Crystal Reports for Eclipse 2.0

Reproducing the Issue

  1. In Crystal Reports, create a report based on any data source that returns more than 65,000 rows.
  2. Export the report to MS Excel 97-2003
  3. When opening the exported document in MS Excel, it only display around 65,000 rows.

Cause

  • Crystal Reports export to MS Excel 2003 format.
  • MS Excel 2003 format as a limit of 65,535 rows and 255 columns.

Resolution

  • From MS Excel 2007 and above, Microsoft increased the limit of rows and columns to for the new excel file format (XLSX) to:
    • Rows      : 1,048,576
    • Columns : 16,385 
         
  • To export more than 65,000 rows, export to MS Excel (XLSX) format:

    • Export to: "Microsoft Excel Workbook Data-Only", in:
      • Crystal Reports 2013
      • Crystal Reports 2016
      • Crystal Reports for Enterprise 4.1
      • Crystal Reports for Enterprise 4.2
            
    • Export to: "Microsoft Excel - Data Only (XLSX)", or "Microsoft Excel (XLSX)", in:
      • Crystal Reports 2020
      • Crystal Reports for Enterprise 4.3
         
                   
  • Note: There is no option from Crystal Reports for Eclipse to export to MS Excel 2007 format and above.

Keywords

JRC, export, excel 2007 , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

Product

Crystal Reports, version for Eclipse 2.0 ; SAP Crystal Reports 2013 ; SAP Crystal Reports 2016 ; SAP Crystal Reports 2020