1722670 - Connection - registration problem for win32 app in SUP 2.1.2 with error 584 - SUP 2.x

ErrorMessage: 584 Message: 'Server public key verification failed'

Running win32 clients on a host machine where test clients using the same user ID had previously been connecting to an SUP server of a different version will display the following error messages:

• errorMessage: Error: 584 Message: 'Server public key verification failed'
• MclServerRmiCalls.AddDeviceRegistration failed. Ex: Sybase.MessagingClientLib.MessagingClientException: Error: 584 Message: 'Server public key verification failed' at Sybase.MessagingClientLib.MessagingClient.ThrowOnReturn...

The complete error might look like this: 

2012-03-16 15:13:30.846 TRACE: OnRegistrationStatusChanged() was called.

2012-03-16 15:13:30.846 TRACE: registrationStatus: REGISTRATION_ERROR

2012-03-16 15:13:30.846 TRACE: errorCode: 584

2012-03-16 15:13:30.846 TRACE: errorMessage: Error: 584 Message: 'Server public key verification failed'

There may be a <user name>__<appName>_mocaLog.txt file somewhere under the working directory of your client app with a message like this as well:

 16T151330, T2, CmoConnection::Connect - Server Public Key Verification Failed

16T151330, T2, MessagingClientException thrown. Error: 584 Message='Server public key verification failed'

16T151330, T2, MclServerRmiCalls.AddDeviceRegistration failed. Ex: Sybase.MessagingClientLib.MessagingClientException: Error: 584 Message: 'Server public key verification failed' at Sybase.MessagingClientLib.MessagingClient.ThrowOnReturn...

• SUP 2.1.2
• Win32 client on different host machine where test clients using the same user ID had previously been connecting to an SUP server of a different version.
• Callback handler needs the logic "void IApplicationCallback.OnRegistrationStatusChanged" to display the error message

error, 584, registration,server public key,key,verification failed, , KBA , MOB-SUP-MBO , Sybase MBO Development , Problem