Symptom
When creating a sales order with two items having different Ship-From values, the following error occurs:
"Different ship-from locations assigned to items in delivery group A" ("A" represents the name of the group).
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Sales Order work center.
- Select the Sales Order view.
- Find Sales Order ABC (ABC represents ID of the sales order).
- Select View All button and add two line items in Items tab.
- Select two different Ship-From value for two items.
- Select the Delivery Rule as: Single Delivery - full quantity.
An error occurs stating Different ship-from locations assigned to items in delivery group A ("A" represents name of the group)
Cause
If the Delivery Rule is chosen as Single Delivery - full quantity, the Ship-From address should be consistent or same for all the items.
Resolution
- Go to the Sales Orders work center.
- Select the Sales Orders view.
- Find out Sales Order ABC (ABC represents ID of the sales order)
- Select View All button and add two line items in Items tab.
- Enter two different Ship-From value for the two items.
- Select the Delivery Rule as Multiple Deliveries.
Keywords
Ship-From, Delivery Group, Delivery Rule, Sales Order , KBA , cm_cda_dcitm:manual_shipfrom_differ , AP-SLO , Sales Order Processing , How To