SAP Knowledge Base Article - Preview

1725507 - Slow display of Login dialogue window in Live Office

Symptom

  • Delay in displaying the Live Office authentication window
  • The procmon logs contains the following:

21:38:33,3253561             EXCEL.EXE           8144      TCP Disconnect                wcwcxp0f.applications.services.axa-tech.intraxa:1391 -> HOST-190.EDGE-FO.IAD3.VERISIGN.COM:http           SUCCESS             Length: 0

21:38:36,1690787             EXCEL.EXE           8144      TCP Reconnect wcwcxp0f.applications.services.axa-tech.intraxa:1392 -> CRL.VERISIGN.NET:http               SUCCESS             Length: 0

21:38:42,2553077             EXCEL.EXE           8144      RegOpenKey     HKLM\SYSTEM\CurrentControlSet\Services\crypt32                REPARSE            

 

 


Read more...

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Enterprise XI 3.1

Keywords

logon window pop-up authentication performance delay LO symantec SSO SSL , KBA , BI-BIP-LO , Live Office , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.