SAP Knowledge Base Article - Preview

1726455 - HTTP 500 error when bringing up CMC or BI Launchpad pages

Symptom

  • After fresh installation of SAP BI4.0 on unix environment with default configuration, both CMC and BI Launchpad pages do not work
  • Tomcat appears to stop intermittently as well
  • The issue occurs even after clearing Browser and Tomcat cache
  • The issue occurs even after re-deploying the BOE webapp using wdeploy application


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Environment

SAP Business Intelligence Platform 4.0 (BI40)

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

BI4.0, BI40, XI4.0, HTTP 500, Infoview, blank page, equinox, tomcat , KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem

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