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1729820 - Adaptive Processing Server fails after installing BI4.0 SP02

Symptom

  • Adaptive Processing Server (APS) fails after installing BusinessObjects BI4.0 SP02
  • Event viewer shows following error:

Faulting application name: java.exe, version: 6.0.170.4, time stamp:
0x4c3bb897
Faulting module name: awt.dll, version: 6.0.170.4, time stamp:
0x4c3bfa5f
Exception code: 0xc0000005
Fault offset: 0x00000000000d2210
Faulting process id: 0x2988
Faulting application start time: 0x01cd2864d6814a99
Faulting application path: C:\Program Files (x86)\SAP
BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\sapjvm\bin\java.exe
Faulting module path: C:\Program Files (x86)\SAP BusinessObjects\SAP
BusinessObjects Enterprise XI 4.0\win64_x64\sapjvm\jre\bin\awt.dll
Report Id: bec23fb0-9461-11e1-87e3-0017a4770012


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Environment

SAP BusinessObjects BI 4.0 SP02

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

APS, crash, , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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