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1730637 - Error: The document cannot be created or opened. The error code is: File EXISTS BUT IS INVALID when opening web intelligence report instances

Symptom

  • Getting the error message: The document cannot be created or opened. The error code is: File EXISTS BUT IS INVALID. when opening web intelligence reports.
  • Looking at the Web Intelligence Processing Server trace shows the following error Messages:
    • **ERROR:RepositoryProxy_SessionRegistry:the session has not been found in the refCount map [SessionRegistry.cpp;647]
    • Error message :The specified network name is no longer available.
    • Can't flush buffers : \\<network_share>\<folder>\Output Cache Directory\storage\docs\<some_numbers>\<file_name>.wid
    • **ERROR:WICDZ_i:Error stream : <ERRORS>
    • <ERROR COMPONENT="WIS" ERRORCODE="10008" ERRORTYPE="SUPERVISOR" LENGTH="10" MESSAGE="Unrecognized Object Key &apos;DP1.DO31a&apos; in Tokenized expression at position 29. (WIS 10008)" POSITION="29" PREFIX="ERR">
    • **ERROR:dg_storeCE:Error message : FILE EXISTS BUT IS INVALID
    • **ASSERT:dg_storeCE:OpenStateFromFile failed :
    • **ERROR:dg_srm_storeWIQT:m_pStore->OpenState failed !!
    • **ERROR:dg_srmd_cdz:Unable to OpenWorkingDoc :
    • **ERROR:SRM:An internal error occured while SRM is calling idgSRMDriver->Initialize
    • **ERROR:WICDZ_i:Error stream : <ERRORS>
      <ERROR COMPONENT="WIS" ERRORCODE="30600" ERRORTYPE="USER" MESSAGE="The document cannot be created or opened. The error code is: FILE EXISTS BUT IS INVALID." PREFIX="ERR">
    • <ERROR COMPONENT="WIS" ERRORCODE="30650" ERRORTYPE="USER" MESSAGE="The action cannot be performed." PREFIX="ERR">
    • <ERROR COMPONENT="WIS" ERRORCODE="30658" ERRORTYPE="SUPERVISOR" MESSAGE="This token already exists: Load Driver Call: Initialize" PREFIX="ERR">


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Environment

  • Web Intelligence
  • XI 3.1 Service Pack 5
  • Output file Repository Server on a network share.

Product

SAP BusinessObjects Enterprise XI 3.0

Keywords

WIS 10008 30650 30658 File exists but invalid error code document cannot created opened this token already exist 30600 internal occurred , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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