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SAP Knowledge Base Article - PreviewSymptom
How can SAP engineers connect to customer systems?
Which connection types are available for customers?
Which tools can I use to do screen sharing with SAP?
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Environment
SAProuter
Product
SAP BusinessObjects Business Intelligence platform all versions
Keywords
remote connection, remote supportability, sap router, webex, netviewer, SAP NI, JDBC/ODBC, r3, , KBA , BI-BIP , Business intelligence platform , BI-RA , Reporting, analysis, and dashboards , Problem
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