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SAP Knowledge Base Article - PreviewSymptom
- Suppressed reboot Failed.
- Unable to install Crystal Reports, due to failed prerequisites.
- Prerequisite checking generates the error: 'INS00289 - A reboot request is suppressed'
- When attempting to install Crystal Reports, the prerequisite "Suppressed reboot", Failed, and we cannot install the software.
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Environment
- SAP Crystal Reports 2016
- SAP Crystal Reports 2020
- SAP Crystal Reports 2025
Product
SAP Crystal Reports 2016 ; SAP Crystal Reports 2020 ; SAP Crystal Reports 2025
Keywords
INS00289, CR, , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem
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