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1730976 - Suppressed reboot prerequisite Failed, when attempting to install Crystal Reports

Symptom

  • Suppressed reboot Failed.
  • Unable to install Crystal Reports, due to failed prerequisites.
  • Prerequisite checking generates the error: 'INS00289 - A reboot request is suppressed'
  • When attempting to install Crystal Reports, the prerequisite "Suppressed reboot", Failed, and we cannot install the software.
        
       Suppressed Reboot - Crystal Reports.png


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Environment

  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016
  • SAP Crystal Reports 2020

Product

SAP Crystal Reports 2013 ; SAP Crystal Reports 2016 ; SAP Crystal Reports 2020

Keywords

INS00289, CR, , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

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