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1731574 - Web Intelligence: No data retrieved or error code 30270 when top level node of hierarchical prompt value is chosen

Symptom

  • A Web Intelligence report contains a prompt which uses a hierarchical list of values (LOV).
  • When the top level node is selected as the value for the prompt, no data is returned.
  • When the top level node and one or more sublevel values are selected, an error occurs:
    "An internal error has occurred while calling 'processDPCommandsEx' API. (Error: ERR_WIS_30270) (WIS 30270)"
  • When only sublevel values are selected, data returns as expected.


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Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

webi create report document wid .wid enterprise infoview launchpad launch pad bilaunchpad viewer viewing view  businessobjects business objects BI BI4 BI40 BI4.0 4.0 RUBI40 RUBI RUBI403 prompt prompts parameter parameters value values level levels query queries queried querying error crash fail failed fails incorrect bad wrong nodata top first primary next lower second secondary subsequent third tertiary last end bottom node tree branch choose chooses chose choosing chosen select selects selected selecting pick picks picked picking hierarchy heriarchy heirarchy hierarchy hierarchies heriarchies heirarchies hierarchal heriarchal heirarchal hierarchical heriarchical heirarchical   , KBA , BI-RA-WBI , Web Intelligence , Problem

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