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SAP Knowledge Base Article - PreviewSymptom
When the user goes to Interaction Center Inbox advanced search and navigates to another screen and comes back to the Inbox, the search criteria increases every time the user goes back to the Inbox.
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Environment
- SAP enhancement package 1 for SAP CRM 7.0
- SAP enhancement package 2 for SAP CRM 7.0
- SAP enhancement package 3 for SAP CRM 7.0
Product
SAP enhancement package 1 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 3 for SAP CRM 7.0
Keywords
Company Code, Logical System, ICCMP_INBOX/InboxAdvancedSearch, , KBA , CRM-IC-UNI , Agent Inbox , Problem
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