SAP Knowledge Base Article - Preview

1733054 - Inbox advanced search criteria increases every time the user goes back to the Inbox

Symptom

When the user goes to Interaction Center Inbox advanced search and navigates to another screen and comes back to the Inbox, the search criteria increases every time the user goes back to the Inbox.


Read more...

Environment

  • SAP enhancement package 1 for SAP CRM 7.0
  • SAP enhancement package 2 for SAP CRM 7.0
  • SAP enhancement package 3 for SAP CRM 7.0

Product

SAP enhancement package 1 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 3 for SAP CRM 7.0

Keywords

Company Code, Logical System, ICCMP_INBOX/InboxAdvancedSearch, , KBA , CRM-IC-UNI , Agent Inbox , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.