Symptom
When a dashboard is printed, it does not show all components.
Environment
- Dashboard Design 4.0 Service Pack 2 Feature Patch 18
- Adobe Flash Player 11.2.202.235
Reproducing the Issue
- Open the dashboard having Print Button.
- Preview the dashboard.
- Click on Print Button or Right click on the dashboard and select Print.
Cause
The printing issue occurs due to Adobe Flash Player 11.2
Resolution
Upgrade the flash player to Adobe Flash Player 11.3.300.257 (ActiveX).
Keywords
Printing Issue, Xcelsius, chart, graph , KBA , BI-RA-XL , Obsolete: BusinessObjects Dashboards and Presentation Design , Problem
Product
SAP BusinessObjects Dashboards 4.0