Symptom
- HTTP 500 Internal Server Error is thrown on a NW7.3 Java Application server when trying to access the CMC or BI Launchpad URLs [eg. http://<WEB_APP_SERVER>:<PORT>/BOE/CMC]
- The error is thrown in place of the login form when the page is accessed
- The error starts either after a fresh install of SAP BI4.0 system or after a patch has been applied and after
manually deploying the Business Objects web applications (BOE.sca) from a BI4.0 FP03 environment using JSPM - Same workflow on Tomcat 6 Application server works fine
- All applications are configured on AIX 7.1 Operating System
- Error as captured on the default trace:
500 Internal Server Error
Error: Application error occurred during the request processing.
-----------------------------------------------------------------------
Java Details:
Cannot process an HTTP request to servlet [equinoxbridgeservlet] in
[BOE] web application.
[EXCEPTION]
com.sap.engine.services.servlets_jsp.server.exceptions.WebServletException: Cannot load filter [null]. Error is:
[java.lang.ClassNotFoundException:
com.businessobjects.pinger.TimeoutManagerFilter
Read more...
Environment
SAP BusinessObjects BI 4.0 [All patch levels]
NetWeaver 7.3 (NW 7.3)
All supported AIX and Solaris platforms
Product
SAP BusinessObjects Business Intelligence platform 4.0
Keywords
NW7.3 http500 Netweaver AIX 6.0 6.1 7.0 7.1 longlink GNU TAR gnutar Infoview , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.